Cashier Clerk wanted at Livermore Ford Lincoln Alfa Romeo Maserati

About the position

Livermore Maserati Alfa Romeo Ford and Lincoln is seeking a Service and Parts Cashier Clerk to manage customer transactions and provide excellent service. The role involves handling payments, addressing customer inquiries, and maintaining accurate records, all while ensuring a professional and welcoming environment.

Responsibilities

• Calculate the customer's bill using the dealership's computer system.
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumers to the proper department, following up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies).

Requirements

• Experience with Microsoft Office suite is a plus.
• Ability to communicate customers' interests, needs, and requests to management and sales personnel.
• Professional personal appearance.
• Willing to submit to a background check prior to employment.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid holidays
• Paid training
• Vision insurance