Cashier & Customer Service Associate

$34,320 - $37,440/Yr

Pc Richard & Son

Part-time - Entry Level

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Cashier & Customer Service Associate position at P.C. Richard & Son focuses on providing exceptional customer service and performing clerical duties within a retail showroom environment. The role involves handling customer inquiries, managing phone communications, and operating a computerized cash register while ensuring a smooth sales process.

Responsibilities

• Provide excellent customer service both on the phone and in person.
• Handle heavy phone work, including answering incoming calls and making outgoing calls to customers.
• Call customers to confirm the status of their orders, delivery, and product service.
• Operate and balance a computerized cash register.
• Perform data entry using the company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Requirements

• Must be flexible with hours to work a retail schedule, including evenings, weekends, and holidays.
• Ability to perform a variety of general office activities in a fast-paced team environment.
• Excellent customer service skills in dealing with customers via phone and in person.
• Cashier and computer experience is a plus.

Nice-to-haves

• Experience in retailing and sales orders.
• Familiarity with sales till operation.

Benefits

• Health Plan Options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable).
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match.
• Flexible Spending Plan.
• Employee Discount.
• Generous Paid Time Off Benefits including vacation and sick time.