Cashier & Customer Service Associate

$33,280 - $35,360/Yr

Pc Richard & Son - Norwalk, CT

Part-time - Entry Level

Norwalk, CT

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Cashier & Customer Service Associate position at P.C. Richard & Son focuses on providing exceptional customer service and performing clerical duties within the retail showroom office. The role involves handling customer inquiries, managing phone communications, operating a cash register, and assisting with sales orders in a fast-paced environment.

Responsibilities

• Provide excellent customer service both on the phone and in person.
• Handle heavy phone work, including answering incoming calls and making outgoing calls to customers.
• Confirm the status of customer orders, delivery, and product service through calls.
• Operate and balance a computerized cash register.
• Perform data entry using the company's computerized point of sale system.
• Assist in processing sales orders and customer inquiries.
• Perform various general office activities in a team player environment.

Requirements

• Excellent customer service skills in dealing with customers via phone and in person.
• Experience with cash registers and computer systems is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Nice-to-haves

• Cashier experience
• Computer skills

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance