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Smashburger - Medford - Medford, OR

posted 21 days ago

Full-time - Entry Level
Medford, OR

About the position

The Cashier and Customer Service position at Smashburger - Medford is a vital role that combines hospitality and operational duties. The team member will be responsible for conducting monetary transactions, ensuring customer satisfaction, and maintaining a clean and organized front of the house. This position requires excellent customer service skills and attention to detail to ensure a positive dining experience for guests.

Responsibilities

  • Conduct monetary transactions using cash registers and POS terminals.
  • Greet customers as they enter the location and answer any questions they may have.
  • Take customer orders and enter them into the POS terminal accurately.
  • Ensure the front of the house is neat and orderly.
  • Restock items as needed and answer the phone.
  • Balance the cash register at the beginning and end of the shift.

Requirements

  • Dependable and reliable with excellent customer service skills.
  • Top-notch accuracy in handling transactions.
  • Ability to operate cash registers, calculators, and scanners.
  • Mathematical skills for making change and processing refunds.
  • Knowledge of products and services offered at Smashburger.

Nice-to-haves

  • High school diploma (or equivalent).
  • Excellent verbal communication skills.
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