Cashier/Customer Service

$41,600 - $41,600/Yr

L&L Hawaiian Bbq - San Jose, CA

Part-time,Full-time - Entry Level

San Jose, CA

Food Services and Drinking Places

About the position

The Cashier/Customer Service role at L&L Hawaiian BBQ involves providing excellent customer service while handling cash and credit transactions. The position is designed for individuals who are team players, responsible, and passionate about delivering a warm and welcoming experience to customers. The role requires a positive attitude and the ability to work in a fast-paced environment, ensuring that customers feel the spirit of aloha with every interaction.

Responsibilities

• Welcome customers and help place their orders
• Handle cash and credit transactions
• Count money in cash drawers at the beginning and end of shifts
• Issue change, receipts, refunds, or tickets
• Process customer orders
• Ensure all orders are delivered to the customers in a timely manner
• Resolve customer complaints, guide them and provide relevant information
• Maintain clean and tidy the front of the house

Requirements

• Handle cash and credit card transactions accurately
• Good communication and organization skills
• Serve food quickly and provide friendly service
• Learn quickly and able to solve problems
• A positive attitude and a smile
• Be willing and able to work a flexible schedule
• Able to stand and walk for a majority of work shift
• Able to solve small problems
• Greet each customer with a smile and aloha
• Demonstrate positive energy at all times
• Organized, detailed and enjoys following standards and guidelines
• Know the restaurant and shift goals and rules, and be willing to achieve them every day
• Follow manager instructions

Benefits

• Employee discount for you and your relatives
• Free shift meal and uniforms
• Sick pay
• Flexible schedule
• Referral bonus