Cashier/Customer Service

$22,880 - $22,880/Yr

Smoke & Vape Station - College Station, TX

posted 7 days ago

Full-time - Entry Level
College Station, TX

About the position

The Cashier/Customer Service representative plays a crucial role in providing fast, friendly, and courteous service to customers at the Smoke & Vape Station. This position is responsible for managing transactions, ensuring customer satisfaction, and contributing to the overall success of the convenience store by effectively handling sales and customer inquiries.

Responsibilities

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges

Requirements

  • High school diploma or GED
  • Work experience as a retail cashier or in a similar role in sales
  • Basic PC knowledge
  • Familiarity with electronic equipment, like cash register and POS
  • Good math skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented

Nice-to-haves

  • Bilingual proficiency
  • Experience with cash registers and sales
  • Familiarity with grocery store operations
  • Ability to multitask and prioritize tasks

Benefits

  • Employee discount
  • Flexible schedule
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