Cashier/Customer Service

$24,960 - $24,960/Yr

Picture Show Entertainment L L C - Marietta, GA

Part-time - Entry Level

Onsite - Marietta, GA

About the position

The Cashier/Customer Service position at Picture Show Entertainment involves creating a welcoming environment for guests by providing exceptional customer service. Crew members are responsible for various tasks including cash handling, maintaining cleanliness, and ensuring a safe and enjoyable experience for all patrons. This part-time role offers flexible scheduling and opportunities for growth within the company.

Responsibilities

• Provide exceptional customer service by answering guest questions or directing them to the appropriate place in a friendly and courteous manner.
• Clean and maintain a safe and orderly environment in the exterior and interior areas of the theater.
• Complete transactions by greeting guests, operating point-of-sale (POS) terminals, handling food items, making change accurately, and graciously assisting all patrons.
• Effectively multitask as needed, including customer service, cash handling, tearing tickets, and checking IDs when needed.
• Demonstrate consistent and effective sales techniques by meeting expectations for loyalty accounts, suggestive selling, and upselling food items.
• Monitor auditoriums frequently for picture and sound quality.
• Follow all Picture Show policies and procedures to ensure a safe, clean, and well-maintained environment.
• Maintain consistent personal attendance for all scheduled shifts.
• Distribute, ensure proper working order of, and understand how to operate American Disabilities Act (ADA) equipment.
• Learn and understand the proper procedures on how to safely and correctly operate and clean equipment.
• Perform daily stocking and general maintenance duties.
• Follow all procedures to ensure a safe work environment for guests and staff.
• Perform custodial duties as necessary, including vacuuming, mopping, and sanitizing restroom fixtures.
• Frequently monitor auditoriums for picture and sound quality, temperature, lighting levels, audience behavior, and film piracy.
• Follow instructions on safe use of all chemicals/cleaning materials after training.
• Ensure proper security of cash, receipts, and tickets.
• Enforce movie rating system.
• Assist with other crew functions and perform other duties as directed.

Requirements

• Flexible availability, including nights, weekends, and holidays.
• Ability to stand, walk, lift, twist, and bend frequently.
• Ability to lift and carry up to 50 lbs.
• Positive attitude and customer service experience.

Benefits

• 401(k)
• 401(k) matching
• Employee discount