Cashier/Customer Service

$33,488 - $34,382/Yr

Shell Gas station/ EZ Mart - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

About the position

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team at Shell Gas station/EZ Mart. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. Your responsibilities will include handling transactions, assisting customers with product inquiries, and maintaining a clean and organized store environment.

Responsibilities

• Greet customers warmly and provide assistance as needed.
• Operate the cash register efficiently and accurately process transactions.
• Handle customer inquiries and resolve any issues in a timely manner.
• Conduct product demonstrations to enhance customer understanding and satisfaction.
• Promote upselling techniques to encourage additional purchases.
• Maintain knowledge of store products to provide informed recommendations.
• Ensure the checkout area is clean, organized, and stocked with necessary supplies.
• Assist in supervising team members during busy periods to ensure smooth operations.
• Perform basic math calculations for cash handling and register operations.

Requirements

• Strong customer service skills with a focus on providing a positive experience.
• Excellent phone etiquette for handling customer calls effectively.
• Experience in retail sales, preferably in a grocery store environment.
• Familiarity with cash register operations and basic math skills for accurate transactions.
• Ability to demonstrate products effectively to enhance customer engagement.
• Supervisory skills to assist in managing team dynamics during peak times.
• Proven ability to upsell products while maintaining customer satisfaction.

Benefits

• Employee discount
• Flexible schedule