Cashier/Greeter

$27,040 - $27,040/Yr

Buffalo Wild Wings - Murfreesboro, TN

Part-time - Entry Level

Onsite - Murfreesboro, TN

Food Services and Drinking Places

About the position

The Cashier/Greeter position at Buffalo Wild Wings is a part-time role focused on creating exceptional experiences for guests during the takeout process. This position involves welcoming guests, managing orders, and ensuring a clean and organized environment while adhering to company standards.

Responsibilities

• Warmly welcomes guests when they enter the sports bar, making personalized and authentic connections.
• Engages with guests waiting for takeout orders.
• Answers the phones timely with proper phone etiquette, according to BWW standards.
• Takes guest takeout orders via phone or in person, following the takeout steps of service.
• Displays salesmanship by recommending items, upselling add-ons and customizations to enhance guests takeout experience.
• Utilizes point-of-sale system to enter takeout and all other orders using proper cash handling procedures.
• Complies with all specs, quality standards, and department rules and procedures.
• Maintains high standards of cleanliness and keeps a sanitized and orderly environment in the HOH and FOH.
• Cleans and stocks host station, takeout counter, and server side stations.
• Utilizes dishwasher to clean dishware, silverware, and cups.
• Bags and manages takeout orders, checking for accuracy.
• Presents and reviews takeout orders with guests/delivery drivers to confirm satisfaction.
• Thanks guests and invites them back on their way out.
• Assists others as needed.
• Stays current on all federal, state, local and company required training and certifications.
• Diligently follows safety requirements and models behavior that protects them and others.

Requirements

• Entry-level position
• Experience with point-of-sale (POS) systems
• Strong phone etiquette

Benefits

• Flexible schedule
• Referral program