Cashier - Hemet Valley Mall

About the position

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Responsibilities

• Greets and assists customers while providing excellent customer service.
• Demonstrates WORTH behaviors consistently.
• Partners where needed for additional support.
• Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards, and gift card programs.
• Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Completes checkout processes including returns and re-ticketing.
• Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
• Proactively calls for assistance when additional help is needed in checkout.
• Utilizes Point of Sale on Mobile Warrior device to support line management.
• Assists with Omnichannel efforts as needed.
• Assists with recovery, put backs, and fitting room maintenance as needed.
• Participates in annual inventory processes.
• Supports company shrink and safety initiatives.
• Meets established performance standards for the role on a consistent basis.

Requirements

• Ability to solve problems and make smart decisions that drive sales, profit, or customer service.
• Ability to execute work efficiently and effectively.
• Ability to inspire strong performance in yourself and others.
• Strong customer service skills.
• Ability to cooperate and build positive, inclusive, and respectful relationships.
• Accountability for actions and outcomes.
• Proactive in finding ways to improve the customer experience.
• Confidence and courage to do what's right.
• Ability to take action with energy and urgency.
• Adaptability to changing situations with energy and a positive attitude.

Benefits

• Medical/dental/vision insurance.
• Term life insurance.
• Paid vacation/holidays.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Additional compensation for working on designated holidays.