JC Penney - Hemet, CA

posted 3 days ago

Part-time - Entry Level
Hemet, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Responsibilities

  • Greets and assists customers while providing excellent customer service.
  • Demonstrates WORTH behaviors consistently.
  • Partners where needed for additional support.
  • Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards, and gift card programs.
  • Promotes Findmore and other programs intended to drive sales and enhance customer service.
  • Completes checkout processes including returns and re-ticketing.
  • Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment.
  • Proactively calls for assistance when additional help is needed in checkout.
  • Utilizes Point of Sale on Mobile Warrior device to support line management.
  • Assists with Omnichannel efforts as needed.
  • Assists with recovery, put backs, and fitting room maintenance as needed.
  • Participates in annual inventory processes.
  • Supports company shrink and safety initiatives.
  • Meets established performance standards for the role on a consistent basis.

Requirements

  • Ability to solve problems and make smart decisions that drive sales, profit, or customer service.
  • Ability to execute work efficiently and effectively.
  • Ability to inspire strong performance in yourself and others.
  • Strong customer service skills.
  • Ability to cooperate and build positive, inclusive, and respectful relationships.
  • Accountability for actions and outcomes.
  • Proactive in finding ways to improve the customer experience.
  • Confidence and courage to do what's right.
  • Ability to take action with energy and urgency.
  • Adaptability to changing situations with energy and a positive attitude.

Benefits

  • Medical/dental/vision insurance.
  • Term life insurance.
  • Paid vacation/holidays.
  • 401(k) with Company match.
  • Associate discount on JCPenney merchandise.
  • Additional compensation for working on designated holidays.
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