Cashier Manager

$22 - $31/Yr

Erewhon Market - Greater Los Angeles, CA

Full-time - Entry Level

Greater Los Angeles, CA

Food and Beverage Retailers

About the position

Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we're rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing.

Responsibilities

• Provide excellent customer service by greeting and assisting customers, and responding to customer inquiries and complaints; lead by example.
• Drive membership sales and other promotions or non-profit donation drives. Inspire the team to meet their monthly sales goals and hold them accountable to their goals.
• Educate customers on the benefits of our membership program, non-profit donation drives, or other rotating promotions.
• Be an advocate for and educate Front End Associates on the company's mission and familiarize yourself with our products, promotions, and membership program.
• Manage and schedule Front End and Customer Service department employees, oversee their training, reward and recognize their performance and delegate their work assignments to be completed most effectively.
• Work with the Store Director on hiring, evaluation and overall supervision of department personnel.
• Ensure that all opening and closing procedures are performed, including auditing safe, ensuring equipment is in good working order, stocking check stand area, and setting up daily schedules.
• Responsible for accurate counting, balancing and securing of change drawer, safe, assigned cash register and "pick-ups" & "loans" to cashier's registers.
• Control department expenses by improving operations and efficiencies, controlling labor costs and reducing losses due to shrinkage and pilferage.
• Keep updated on special cashier and merchandise needs that arise for holidays, as well as market trends in the Healthy / Grocery industry.
• Be an educator and brand expert, speak on the Erewhon mission and standards for excellence.
• Other duties as assigned by upper management.

Requirements

• Previous Retail or Cashier experience required.
• Customer Service Focus and great work ethic.

Benefits

• $22-31/ hr
• 50% off organic meals daily
• 20% off in-store purchases
• 401k with 4% match
• Paid Vacation
• Health Benefits
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth