Cashier

Brookshire Grocery Company - Pineville, LA

Full-time - Entry Level

Pineville, LA

101-250 employees

Food and Beverage Retailers

About the position

The Cashier position at Brookshire Grocery Company (BGC) involves engaging with customers and providing efficient checkout services. This role requires the cashier to bag and transport groceries, locate products, and conduct price verifications. A key responsibility is to maintain proficiency regarding transactions and ensure accuracy in handling tender. The cashier will perform various customer service duties while upholding a safe and sanitary shopping environment. Essential duties include ensuring correct checkout totals by properly weighing, keying, and scanning items, as well as maintaining an accurate money count in the register at all times. Cashiers must access or memorize product codes and remain familiar with promotional items. They are expected to stay current on tender policies and procedures related to various payment methods, including checks, credit, debit, coupons, EBT, WIC, and others. A friendly and customer-service-oriented attitude is crucial, as cashiers greet customers, answer questions, locate and promote products, and respond to complaints. Additionally, cashiers are responsible for promoting enrollment in the Thank You Card program and assisting customers with the sign-up process. They must ensure groceries are bagged properly, taking care to group like items, limit bag weight, prevent food cross-contamination, and ensure customers receive all purchased items. Maintaining clean and presentable front-end racks, drink coolers, and cleaning supply stations is also part of the job. Cashiers must adhere to all local, state, and federal laws regarding the sale of restricted items such as tobacco and alcohol, and comply with all company policies and procedures to maintain a safe working environment.

Responsibilities

• Engages with customers and provides efficient checkout services.
• Bags and transports groceries accurately and efficiently.
• Locates products and conducts price verifications.
• Maintains proficiency regarding transactions and accuracy of tender.
• Ensures correct checkout totals by properly weighing, keying, and scanning items.
• Maintains accurate money count in register at all times.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to various payment methods.
• Maintains a friendly and customer-service-oriented attitude by greeting customers and answering questions.
• Promotes enrollment in the Thank You Card program and assists customers with sign-up process.
• Ensures groceries are bagged properly by putting like items together and limiting bag weight.
• Takes precautions when handling objects to avoid damage to products and property.
• Ensures front-end racks, drink coolers, and cleaning supply stations are stocked and presentable.
• Maintains a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures.
• Complies with all company policies and procedures regarding sales of restricted items.

Requirements

• Basic knowledge of cash register operations.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods, and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Must be attentive to potential hazards and remedy or report them promptly.

Benefits

• Medical insurance
• Prescription drug coverage
• Vision insurance
• Dental insurance
• Paid time off
• Stock ownership
• 401k retirement plan
• Incentive plans
• Employee discounts
• Educational scholarships
• Access to outdoor recreation area