Cashier

Brookshire Grocery Company - Longview, TX

Full-time - Entry Level

Longview, TX

101-250 employees

Food and Beverage Retailers

About the position

The Cashier position at Brookshire Grocery Company (BGC) involves engaging with customers to provide efficient checkout services while ensuring a pleasant shopping experience. The role requires the cashier to bag and transport groceries, locate products, and conduct price verifications. Cashiers must maintain proficiency in handling transactions and ensure accuracy in tendering. This position also entails performing various customer service duties while upholding a safe and sanitary shopping environment. As a Cashier, you will be responsible for ensuring correct checkout totals by properly weighing, keying, and scanning items. It is essential to maintain an accurate money count in the register at all times. Familiarity with product codes and current promotions is necessary to assist customers effectively. You will also need to stay updated on tender policies and procedures related to various payment methods, including checks, credit, debit, coupons, EBT, and WIC. Customer service is a key aspect of this role; therefore, maintaining a friendly and service-oriented attitude is crucial. You will greet customers, answer their questions, locate and promote products, and respond to any complaints. Additionally, you will promote enrollment in the Thank You Card program and assist customers with the sign-up process when applicable. Proper bagging of groceries is also part of your responsibilities, ensuring that like items are grouped together and that food cross-contamination is avoided. The Cashier must also ensure that the front-end racks, drink coolers, and cleaning supply stations are stocked, cleaned, and presentable. Adhering to company safety procedures and complying with all local, state, and federal laws regarding the sale of restricted items is mandatory. Overall, this position requires a commitment to providing excellent customer service while maintaining a clean and safe working environment.

Responsibilities

• Engages with customers and provides efficient checkout services.
• Bags and transports groceries accurately and safely.
• Locates products and conducts price verifications.
• Maintains proficiency regarding transactions and accuracy of tender.
• Ensures correct checkout totals by weighing, keying, and scanning items.
• Maintains accurate money count in the register at all times.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to various payment methods.
• Maintains a friendly and customer-service-oriented attitude by greeting customers and answering questions.
• Promotes enrollment in the Thank You Card program and assists customers with sign-up process.
• Ensures groceries are bagged properly to prevent cross-contamination and ensure customer receipt of all items.
• Maintains clean, safe, and sanitary working and shopping environment by adhering to company safety procedures.
• Complies with all company policies and procedures regarding sales of restricted items.

Requirements

• Basic knowledge of cash register operations.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods, and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends, and holidays.

Benefits

• Medical insurance
• Prescription drug coverage
• Vision insurance
• Dental insurance
• Paid time off
• Stock ownership
• 401k retirement plan
• Incentive plans
• Employee discounts
• Educational scholarships
• Access to outdoor recreation area