Brookshire Grocery Company - Natchitoches, LA

posted about 2 months ago

Full-time - Entry Level
Natchitoches, LA
101-250 employees
Food and Beverage Retailers

About the position

The Cashier position at Brookshire Grocery Company (BGC) involves engaging with customers to provide efficient checkout services while ensuring a pleasant shopping experience. The role requires the cashier to bag and transport groceries, locate products, and conduct price verifications. Cashiers must maintain proficiency in handling transactions and ensure the accuracy of tender. This position also entails performing various customer service duties while upholding a safe and sanitary shopping environment. In this role, cashiers are responsible for ensuring correct checkout totals by properly weighing, keying, and scanning items. They must maintain an accurate money count in the register at all times and remain familiar with product codes, advertisements, and special items. Cashiers are expected to stay current on tender policies and procedures related to various payment methods, including checks, credit, debit, coupons, EBT, WIC, and others. A friendly and customer-service-oriented attitude is essential, as cashiers greet customers, answer questions, locate and promote products, and respond to complaints. Additionally, cashiers promote enrollment in the Thank You Card program and assist customers with the sign-up process when applicable. They must ensure groceries are bagged properly, taking care to group like items, limit bag weight, prevent food cross-contamination, and ensure customers receive all purchased items. Cashiers are also responsible for maintaining the cleanliness and presentation of front-end racks, drink coolers, and cleaning supply stations, while adhering to company safety procedures and complying with all local, state, and federal laws regarding the sale of restricted items such as tobacco and alcohol.

Responsibilities

  • Engages with customers and provides efficient checkout services.
  • Bags and transports groceries accurately and efficiently.
  • Locates products and conducts price verifications.
  • Maintains proficiency regarding transactions and accuracy of tender.
  • Ensures correct checkout totals by weighing, keying, and scanning items.
  • Maintains accurate money count in the register at all times.
  • Accesses or memorizes product codes and remains familiar with advertisements and special items.
  • Remains current on tender policies and procedures related to various payment methods.
  • Maintains a friendly and customer-service-oriented attitude by greeting customers and answering questions.
  • Promotes enrollment in the Thank You Card program and assists customers with the sign-up process.
  • Ensures groceries are bagged properly, limiting bag weight and preventing food cross-contamination.
  • Takes precautions when handling objects to avoid damage to products and property.
  • Ensures front-end racks, drink coolers, and cleaning supply stations are stocked and presentable.
  • Maintains a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures.
  • Complies with all company policies and procedures.
  • Accountable for adhering to all local, state, and federal laws regarding sales of restricted items.

Requirements

  • Basic knowledge of cash register operations.
  • Basic knowledge of tender policies and procedures.
  • Basic mathematical and counting skills.
  • Ability to learn new technology systems, methods, and processes.
  • Ability to remain courteous with customers at all times.
  • Ability to communicate effectively with customers and partners in written and verbal form.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to maintain a high level of accuracy.
  • Ability to work flexible schedules including nights, weekends, and holidays.
  • Must be attentive to potential hazards and remedy or place appropriate warning signs around hazards.

Benefits

  • Medical insurance
  • Prescription drug coverage
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Stock ownership
  • 401k retirement plan
  • Incentive plans
  • Employee discounts
  • Educational scholarships
  • Access to outdoor recreation area
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