Brookshire Grocery Company - Ashdown, AR

posted about 2 months ago

Full-time - Entry Level
Ashdown, AR
101-250 employees
Food and Beverage Retailers

About the position

The Cashier position at Brookshire Grocery Company (BGC) involves engaging with customers and providing efficient checkout services. This role is crucial in ensuring a smooth shopping experience by accurately processing transactions, bagging groceries, and assisting customers with product inquiries. Cashiers are expected to maintain proficiency in handling various payment methods and ensuring the accuracy of tender. The position also requires a commitment to maintaining a safe and sanitary shopping environment, adhering to company policies, and complying with local, state, and federal laws regarding the sale of restricted items such as tobacco and alcohol. In addition to the primary responsibilities of processing transactions, cashiers are tasked with promoting customer loyalty programs, such as the Thank You Card program, and assisting customers with the sign-up process. They must ensure that groceries are bagged properly, taking care to group like items together and prevent cross-contamination. The role demands a friendly and customer-service-oriented attitude, as cashiers are often the first point of contact for customers in the store. They must be able to handle customer complaints and inquiries effectively while maintaining a positive shopping experience. The position requires cashiers to be knowledgeable about product codes, promotions, and store policies. They must also keep the checkout area clean and organized, ensuring that front-end racks and drink coolers are stocked and presentable. Cashiers are accountable for maintaining an accurate money count in the register and must be familiar with tender policies related to various payment methods, including checks, credit, debit, and coupons. Overall, the Cashier role is essential for providing excellent customer service and ensuring the operational efficiency of the store.

Responsibilities

  • Engages with customers and provides efficient checkout services.
  • Bags and transports groceries accurately and safely.
  • Locates products and conducts price verifications.
  • Maintains proficiency regarding transactions and accuracy of tender.
  • Ensures correct checkout totals for customers by properly weighing, keying, and scanning items.
  • Maintains accurate money count in register at all times.
  • Accesses or memorizes product codes and remains familiar with ad and special items.
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
  • Maintains a friendly and customer-service-oriented attitude by greeting customers and answering questions.
  • Promotes enrollment in Thank You Card program and assists customers with sign up process, where applicable.
  • Ensures groceries are bagged properly by putting like items together and preventing food cross-contamination.
  • Takes precautions when handling objects to avoid damage to products and property.
  • Ensures front-end racks, drink coolers, and cleaning supply stations are stocked, cleaned, and presentable.
  • Maintains a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
  • Complies with all Company policies and procedures.
  • Accountable for adhering to all local, state, and federal laws regarding sales of restricted items.

Requirements

  • Basic knowledge of cash register operations.
  • Basic knowledge of tender policies and procedures.
  • Basic mathematical and counting skills.
  • Ability to learn new technology systems, methods, and processes.
  • Ability to remain courteous with customers at all times.
  • Ability to communicate effectively with customers and partners in written and verbal form.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to maintain a high level of accuracy.
  • Ability to work flexible schedules including nights, weekends, and holidays.
  • Minimum of 16 years of age required.
  • TABC/LACT certification required where applicable.

Benefits

  • Medical insurance
  • Prescription drug coverage
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Stock ownership
  • 401k retirement plan
  • Incentive plans
  • Employee discounts
  • Educational scholarships
  • Access to outdoor recreation area
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