Cashier

The Home Depot - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Building Material and Garden Equipment and Supplies Dealers

About the position

Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

Responsibilities

• Process Checkout and/or Return transactions accurately and efficiently.
• Monitor and maintain the Self-Checkout area to ensure smooth operations.
• Proactively seek product/project knowledge to assist customers effectively.
• Identify selling opportunities and provide customers with relevant information.
• Follow all policies and procedures to minimize shrinkage.
• Expedite price checks and approve Point of Sale transactions as a Head Cashier.
• Assist in the supervision, coaching, and training of other Front End Associates.
• Participate in the training of new Cashiers and utilize tools for their development.

Requirements

• 1+ years of Cashier experience preferred.
• Strong customer service skills and ability to work in a fast-paced environment.
• Ability to handle cash transactions accurately and efficiently.
• Familiarity with point of sale systems and cash registers.