Casino Clean Team (Harrahs Metropolis, Illinois)

$31,200 - $31,200/Yr

Caesars Entertainment - Metropolis, IL

Full-time - Entry Level

Metropolis, IL

Accommodation

About the position

The position is responsible for maintaining cleanliness and order in assigned public areas and restrooms within the facility, ensuring a high level of quality and appearance. The role requires adherence to safety practices, proper use of cleaning chemicals and equipment, and providing exceptional customer service to patrons.

Responsibilities

• Maintain a high level of quality and appearance in all areas of responsibility including EVS storage areas and equipment.
• Demonstrate a working knowledge in the safe and correct use of all daily cleaning chemicals and proper operation of equipment.
• Demonstrate proper attendance according to company standards.
• Treat others with courtesy and respect.
• Adjust and is flexible to meet changing work needs and demands.
• Work cooperatively with own and other teams to achieve common goals.
• Exhibit a cooperative attitude while working on all job tasks, willingly assisting others.
• Demonstrate proper dress code, including proper display of the employee I.D. badge.
• Demonstrate proper use of safety practices in all procedures.
• Immediately report unsafe incidents or unsafe conditions to the supervisor.
• Demonstrate proper use of PPE (glasses, gloves, belts).
• Assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.
• Attend OSHA and related safety training.
• Return equipment to proper location, in proper working condition, properly emptied of solutions, cleaned and ready for next use.
• Demonstrate proper equipment usage according to department standards.
• Demonstrate proper use of chemicals and MSDS sheets.
• Clean and maintain assigned areas of floor, rest rooms, and other areas as instructed by supervisory staff.
• Keep rest room and supply areas fully stocked.
• Identify expectations of internal/external customers and work to exceed them.
• Handle customer concerns in the employee's area of responsibility immediately and report to the supervisor for follow up.
• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at all times.
• Adhere to all company/departmental policies and procedures.

Requirements

• High school diploma or GED equivalent required.
• Previous cleaning experience preferred.
• Knowledge of cleaning chemicals.
• Good oral communication skills.
• Must be able to hold an Occupational License as required by the Illinois Gaming Board.

Nice-to-haves

• Experience in a similar cleaning role.