Casino Services Cashier- Full Time (Harrahs Atlantic City)

Caesars Entertainment - Atlantic City, NJ

Full-time

Atlantic City, NJ

Accommodation

About the position

The position involves providing exceptional customer service in a gaming environment, ensuring guest satisfaction through positive interactions and efficient service delivery. The role includes handling cash transactions, promoting loyalty programs, and maintaining accountability for financial exchanges while adhering to compliance regulations.

Responsibilities

• Demonstrate superior customer service skills and maintain a positive attitude.
• Create a welcoming atmosphere and celebrate guest wins.
• Anticipate guest needs and provide fast, flawless service.
• Check for guest satisfaction and resolve service issues effectively.
• Promote Caesars Rewards programs and card membership.
• Operate assigned window for currency exchanges, jackpot payouts, and redemption of gaming vouchers.
• Verify assigned funds at the beginning and end of each shift.
• Ensure accountability of all transactions through verification and documentation.
• Adhere to Anti-Money Laundering procedures.
• Perform functions of a Pit Clerk and/or Line Facilitator if assigned.
• Promote positive interactions with guests and employees.
• Provide a fun-filled, entertaining environment for guests through service delivery.
• Participate in the operation of the multi-casino Bad Beat system.
• Perform cash advance and check cashing transactions.

Requirements

• High school diploma or equivalent required.
• Prior cash handling experience preferred.
• Ability to read and write English.
• Proficiency in basic computer skills.

Benefits

• Exceptional service and memorable experiences for guests.
• Commitment to community and team members.