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Cactus Petes - Jackpot, NV
posted 2 months ago
Full-time - Entry Level
Jackpot, NV
Accommodation
About the position
The Casino Services Representative at Cactus Petes Hotel and Casino Resort is responsible for delivering exceptional guest service to both internal and external customers. This role is crucial in ensuring a positive experience for guests at the casino, contributing to the overall hospitality and service standards of the resort.
Responsibilities
- Provide outstanding guest service to all patrons of the casino.
- Assist guests with inquiries and resolve any issues they may encounter.
- Promote casino services and amenities to enhance guest experience.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain a thorough knowledge of casino operations and policies.
Requirements
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Previous experience in customer service or hospitality is preferred.
- Basic knowledge of casino operations is a plus.
Nice-to-haves
- Experience in a casino or gaming environment.
- Bilingual abilities are a plus.
Benefits
- Competitive salary.
- Employee discounts on services and amenities.
- Opportunities for career advancement.
