CASUAL ON BOARD VESSEL SERVER- Cape May

Delaware River And Bay Authority - Lewes, DE

Part-time - Entry Level

Lewes, DE

Support Activities for Transportation

About the position

The Casual On Board Vessel Server is responsible for providing excellent customer service aboard ferries, taking orders, and delivering food and beverages to guests. This part-time position requires adherence to safety and cleanliness standards, as well as compliance with age restrictions for alcohol service. The role involves operating a cash register and maintaining a clean service area, with no guaranteed minimum hours or assignments.

Responsibilities

• Provide excellent customer service that promotes satisfaction
• Greet customers and present menu in a friendly and accommodating manner
• Make recommendations or share additional information upon request
• Take and serve food/drinks orders and upsell any additional products
• Ensure all guests ordering and/or receiving alcoholic beverages are at least 21 years of age by checking approved forms of identification
• Operate a point-of-sale cash register, accurately recording all sales and collecting payments
• Maintain clean and sanitary conditions in all service and table areas
• Follow established safety practices to protect self, co-workers, and the public
• Perform other related duties as assigned by supervisors
• Provide the highest level of customer service and professionalism to all customers

Requirements

• Ability to operate a cash register and accurately record sales
• Knowledge of safe food handling practices
• Ability to effectively communicate with guests and co-workers
• Must be able to lift up to 50lbs without restrictions
• Ability to stand and walk for up to 100% of the working day
• Ability to provide superior customer service

Nice-to-haves

• Previous experience as a server is preferred

Benefits

• Flexible work hours
• Opportunity to work in a dynamic environment
• Potential for gratuities