JOANN - Alexandria, LA

posted 2 months ago

Part-time - Entry Level
Alexandria, LA
501-1,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Team Member at JOANN is responsible for delivering a premium customer experience by inspiring creativity and making JOANN a happy place for customers. This role involves driving sales through product knowledge, innovative merchandising, and ensuring counter accuracy while contributing positively to the store environment through customer interactions.

Responsibilities

  • Greets every JOANN customer and uses the F.A.S.T. service model to meet their needs.
  • Processes customer transactions at the cutting counter and cash register efficiently and professionally.
  • Engages in friendly conversation with customers about their projects while serving them.
  • Stocks shelves accurately according to planogram and maintains high productivity.
  • Invites customers to participate in store activities and drives sales through product knowledge and suggestive selling.
  • Assists other Team Members with tasks to exceed expectations set by Store Management.
  • Maintains high standards throughout the sales floor by cleaning and recovering shelves.

Requirements

  • No minimum education requirement, preferred High School Diploma or equivalent.
  • No experience required, preferred 1-3 years in a customer-centric environment.

Benefits

  • Medical, Dental and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount
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