Casual team member

$26,000 - $43,000/Yr

Jo-Ann Stores, LLC Rapid City, SD - Rapid City, SD

Part-time - Entry Level

Rapid City, SD

About the position

The Team Member at JOANN is responsible for delivering a premium customer experience by inspiring creativity and ensuring that JOANN is a welcoming environment for customers. This role involves driving sales through product knowledge, engaging with customers, and maintaining store standards. Team Members are expected to provide excellent customer service, assist with store operations, and contribute positively to the team atmosphere.

Responsibilities

• Greet every customer and use the F.A.S.T. service model to meet their needs.
• Engage in friendly conversation with customers about their projects while serving them.
• Process customer transactions efficiently and professionally at the cutting counter and cash register.
• Lift and arrange items on shelves and racks, and unload freight from the truck according to company procedures.
• Stock shelves accurately and maintain high standards of cleanliness throughout the sales floor.
• Invite customers to participate in store activities and proactively drive sales through product knowledge.
• Assist other Team Members with tasks to exceed expectations set by Store Management.
• Help train new Team Members on various store operations.

Requirements

• No minimum education requirement; High School Diploma or equivalent preferred.
• No experience required; 1-3 years of experience in a customer-centric environment preferred.

Benefits

• Medical, Dental and Vision benefit plans
• Company-paid basic, Optional, and Dependent life insurance
• Long-term disability and Company-paid Short-term disability
• Paid Time Off and Sick Time
• Tuition Reimbursement
• Team Member Discount