Amazon
posted about 2 months ago
Full-time
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The role in Prime Video focuses on achieving individual and team goals through mentoring, process improvement, and effective stakeholder management. The position emphasizes communication and leadership development, ensuring that team objectives are met while providing guidance and expertise to team members.
Responsibilities
- Audit the team's tasks and report generation and maintenance.
- Act as a subject matter expert and support team members.
- Meet business metrics and goals, including SLA, production, and quality targets.
- Maintain records of day-to-day work by updating trackers or workflow tools.
- Mentor associates by providing expertise and guidance.
- Identify and implement process improvements to increase efficiency and effectiveness.
- Manage stakeholder expectations and build strong relationships.
- Ensure high-quality work products by implementing quality control measures.
Requirements
- Fluency in speaking, writing, and reading English.
- Bachelor's degree.
- Experience with Microsoft Office products and applications.
- Experience with Excel.
Nice-to-haves
- 2 years of work experience.
