Erie Insurance - Johnson City, TN

posted about 2 months ago

Full-time - Mid Level
Remote - Johnson City, TN
1,001-5,000 employees
Insurance Carriers and Related Activities

About the position

The position involves exercising independent discretion in handling catastrophe property claims and assisting with day-to-day property claims when not deployed. It is a work-from-home role that requires travel throughout the ERIE operating footprint, which includes multiple states. The role offers opportunities for career growth and includes a company car with a gas card for travel.

Responsibilities

  • Establish immediate contact with policyholders regarding their loss and drive to the site of damage within assigned territory.
  • Set and manage adequate reserves within designated authority.
  • Properly identify and assess damage, determining liability and total value of claims.
  • Prepare estimates for identified damages and obtain agreed scope of work and cost of repair with contractors or policyholders.
  • Document claim files with all activities and submit final reports for closure.
  • Negotiate claims with plaintiff attorneys when necessary.
  • Assign and supervise independent adjusters for property losses when needed.
  • Advise claims adjusters on handling claims and attend industry-related training programs to stay current on legal developments.
  • Assist assigned field offices with property claims when not on Catastrophe Duty.
  • Provide monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled.

Requirements

  • High school diploma or equivalent required.
  • Five years of claims handling experience, including two years of property claims handling experience, required.
  • Strong technical knowledge of structural damage repair and valuation techniques required.
  • Successful completion of Associate in Claims (AIC) program preferred.
  • Proficiency with estimating software (preferably Symbility) preferred.
  • Valid driver's license and good driving record required.
  • Incumbent must live in the assigned territory unless a change is approved by the company.

Nice-to-haves

  • Experience with estimating software other than Symbility.
  • Additional certifications in claims handling or related fields.

Benefits

  • Premier health, prescription, dental, and vision benefits for employees and dependents.
  • Low contributions to medical and prescription premiums, with the company covering up to 97% of monthly premium costs.
  • Traditional pension plan with vesting after five years of service.
  • 401(k) with up to 4% contribution match.
  • Paid time off including vacation, personal days, sick days, bereavement days, and parental leave.
  • Tuition reimbursement program for higher education and industry designations.
  • Company-paid basic life insurance and short- and long-term disability insurance.
  • Adoption assistance and fertility coverage.
  • Well-being programs and paid volunteer hours for community service.
  • Dollar-for-dollar matching of charitable gifts.
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