Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

About the position

The position involves exercising independent discretion in handling catastrophe property claims and assisting with day-to-day property claims when not deployed. It is a work-from-home role that requires travel throughout the ERIE operating footprint, which includes multiple states. The role offers opportunities for career growth and includes a company car with a gas card for travel.

Responsibilities

• Establish immediate contact with policyholders regarding their loss and drive to the site of damage within assigned territory.
• Set and manage adequate reserves within designated authority.
• Properly identify and assess damage, determining liability and total value of claims.
• Prepare estimates for identified damages and obtain agreed scope of work and cost of repair with contractors and/or policyholders.
• Document claim files with all activities and submit final reports for closure.
• Determine or decline payment and issue checks as required.
• Negotiate claims with plaintiff attorneys when necessary.
• Assign and supervise the handling of property losses by independent adjusters when necessary.
• Advise claims adjusters regarding handling of claims.
• Attend industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations.

Requirements

• High school diploma or equivalent required.
• Five years of claims handling experience, including two years of property claims handling experience, required.
• Strong technical knowledge of structural damage repair and valuation techniques required.
• Successful completion of Associate in Claims (AIC) program preferred.
• Proficiency with estimating software (preferably Symbility) preferred.
• Valid driver's license and good driving record required.

Nice-to-haves

• Experience with estimating software other than Symbility.
• Additional certifications in claims handling or related fields.

Benefits

• Premier health, prescription, dental, and vision benefits for employees and dependents.
• Low contributions to medical and prescription premiums, with the company covering up to 97% of monthly premium costs.
• Traditional pension plan with vesting after five years of service.
• 401(k) with up to 4% contribution match.
• Paid time off including vacation, personal days, sick days, bereavement days, and parental leave.
• Tuition reimbursement program for higher education and industry designations.
• Company-paid basic life insurance and short- and long-term disability insurance.
• Adoption assistance and fertility coverage.
• Well-being programs and paid volunteer hours for community service.