Category Governance Program Manager (Multiple Positions)

$146,994 - $206,172/Yr

Bytedance - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

Professional, Scientific, and Technical Services

About the position

The Governance Program Manager at ByteDance is responsible for developing and managing a messaging automation platform that incorporates data-driven strategies. This role involves overseeing product development, ensuring alignment with stakeholder objectives, and monitoring product performance to drive improvements in success metrics.

Responsibilities

• Develop a product roadmap for one messaging automation platform with built-in data-driver strategies.
• Provide fluent operation processes and content creation guidelines for the platform.
• Schedule regular check-ins with stakeholders on project requirements, product status, feedback and performance to ensure aligned objectives and key results on a quarterly basis.
• Lead product development from conducting initial project requirements management to post-live analysis, driving the best product efficiency and experience.
• Monitor quantitative product performance and collect qualitative feedback regularly after product launch to successfully drive success metrics improvement.

Requirements

• Master's degree or foreign equivalent degree in Computer Science, Information Systems, Engineering (any), Business Administration, Business Analytics, Management or related field and 3 years of related work experience; or a Bachelor's degree or foreign equivalent degree in Computer Science, Information Systems, Engineering (any), Business Administration, Business Analytics, Management or related field and 5 years of progressive, post-baccalaureate related work experience.
• 3 years of experience in analyzing sales operations data using data analytics tools SQL to improve sales operational processes, sales tools, and programs.
• 3 years of experience in planning, developing, and executing projects in Waterfall and Agile methodologies.
• 3 years of experience in managing key stakeholder relationships and gathering feedback to build programs aimed at driving customer revenue, growth, and retention.
• 3 years of experience working within project or program team settings to diagnose problems, support decision making, influence project or program direction and stakeholder decisions, collaborate with cross-functional teams, and drive change.

Benefits

• Health insurance
• 401k plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities