Category Sales Specialist - Residential Fire Suppression

Ferguson Enterprises • Alsip, IL

422d

About The Position

The Technical Sales Support Representative at Ferguson plays a crucial role in supporting the sales team by managing customer relationships and providing technical assistance for electric valve actuation products. This position emphasizes outstanding customer service, teamwork, and continuous learning, ensuring that the sales team can effectively quote and sell products while maintaining strong vendor relationships.

Requirements

• 2-3 years of technical sales experience is preferred.
• Strong attention to detail and the ability to learn quickly.
• A high level of integrity when problem solving.
• Ability to organize and prioritize work.
• Ability to efficiently operate computers, tablets, and mobile devices.
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.).

Responsibilities

• Support the outside sales team.
• Manage relationships with Internal and External customers.
• Deliver outstanding customer service while providing technical assistance and guidance.
• Interact and develop relationships with key vendors to support sales.
• Be a team player and work with our actuation sales team to support quotations.
• Form solid relationships to establish trust within the district.
• Willingness to learn and train continually with products.
• Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees