Catering and Event Manager

$70,000 - $72,000/Yr

Hilton - San Diego, CA

Full-time - Mid Level

San Diego, CA

251-500 employees

Accommodation

About the position

The Catering & Event Manager at Hilton La Jolla Torrey Pines is responsible for executing sales agreements and managing the successful execution of various events, including weddings and corporate gatherings. This role focuses on delivering outstanding guest service while ensuring financial profitability for the hotel. The manager will engage in proactive communication with customers and internal teams, negotiate contracts, and oversee event logistics to create memorable experiences for guests.

Responsibilities

• Execute written sales agreements for moderately-sized and moderately complex events and weddings.
• Initiate verbal and written communication with customers and internal teams regarding payment structures, room block management, and event logistics.
• Analyze customers' service and product needs and authorize resolutions to concerns while maintaining profitability.
• Negotiate group sales agreements, pricing, and terms with customers and vendors.
• Direct customer services through site visits, menu testing, and planning meetings.
• Participate in internal and external meetings and training events to enhance skills and team goals.
• Manage customer relationships by drafting proposals, responding to inquiries, and organizing event arrangements.
• Conduct conferences with customers to solicit and close group and local catering business.

Requirements

• Demonstrated experience in hospitality and event management.
• Strong negotiation skills and ability to manage contracts and agreements.
• Excellent communication and interpersonal skills to engage with customers and team members.
• Ability to analyze financial issues and provide appropriate resolutions.
• Experience in managing event logistics and customer service.

Nice-to-haves

• Experience in a hotel or resort environment.
• Familiarity with event planning software and tools.
• Knowledge of food and beverage service standards.

Benefits

• Competitive salary with bonus potential.
• Comprehensive health insurance.
• 401(k) retirement plan with company matching.
• Paid time off and holidays.
• Employee discounts on hotel stays and services.