CATERING CAPTAIN (FULL TIME)

About the position

Eurest is hiring immediately for full-time Catering Captain positions located at Charles Schwab in Roanoke, TX. The schedule is full-time, Monday to Friday, with varying hours, and candidates must be able to work a flexible schedule that includes days, evenings, and weekends. The role involves coordinating catering staff schedules, preparing and serving food at scheduled functions, and ensuring all functions are delivered, served, and cleared in a timely manner. The Catering Captain will also interact with customers, resolve complaints, and ensure proper food presentation and sanitation standards are maintained.

Responsibilities

• Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion.
• Prepares and serves food at scheduled functions under the supervision of the Catering Director.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Requirements

• Catering experience required.
• A valid driver's license may be required.
• Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.