Catering & Event Manager- Field Museum 1341322

Levy Restaurants - Chicago, IL

Full-time - Mid Level

Chicago, IL

Food Services and Drinking Places

About the position

The Catering & Event Manager at Levy Sector is responsible for overseeing the daily operations of in-house catering services at the Field Museum. This role involves managing catering functions, ensuring exceptional guest experiences, and coordinating with sales and culinary teams. The manager will also handle equipment maintenance, inventory, and team training, while promoting a cooperative work environment and achieving sales and budget goals.

Responsibilities

• Ensure all catering services exceed guest expectations
• Present Levy catering services to guests in a profitable manner
• Communicate client's needs through detailed written and verbal communications
• Develop location-specific food and wine knowledge
• Initiate contact with clients to secure food and beverage selections
• Hold team accountable to steps of service for great guest service
• Ensure team members deliver heartfelt hospitality to every guest
• Maintain show quality standards at all times
• Build and maintain strong relationships with clients and guests
• Obtain feedback from clients and guests to improve operations
• Support and communicate Company initiatives
• Assist in departmental guest service issues
• Execute menus, promotions, and programs as outlined by the Director of Catering
• Achieve daily sales and assigned cost goals
• Meet assigned budget goals
• Employ good safety and sanitation practices
• Follow and enforce responsible alcohol service policies
• Execute required daily reporting in a timely manner
• Complete department reports and comply with month-end closing
• Ensure team members adhere to Levy Company guidelines
• Promote the continual process of revenue development
• Prepare account forecasts and analysis of group sales
• Ensure complete billing for client services and receipt of payments
• Use performance management tools to provide guidance and feedback to team members
• Promote a cooperative work climate, maximizing productivity and morale
• Conduct regularly scheduled meetings to ensure open communication
• Interview, hire, train, and develop team members according to Levy guidelines
• Display a positive attitude towards team members
• Perform other duties as assigned

Requirements

• 2+ years of experience in a food and beverage operational position
• Bachelor's degree in hospitality management preferred
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)