Catering & Events Coordinator

POTOMAC HOSPITALITY GROUP INC•Bowie, MD

4d•$45,000 - $55,000•Onsite

About The Position

This salary + commission based role is built for someone who genuinely loves people — who finds energy, not drain, in a phone call with a new client or a conversation with a stranger at an event. The Catering & Events Coordinator is the heartbeat of every client relationship at PHG. You are the first voice someone hears when they reach out about the most important day of their event — and you make them feel like they’ve found the right place before the conversation even ends. You ask thoughtful questions, you listen for what they really want, you build a proposal that reflects their vision, and you carry every detail through to an event that lands exactly the way we promised. You will work closely with our culinary team, our logistics team, and our ownership to create experiences people talk about long after they’re over. And the more relationships you build and the more events you bring to life — the more you earn.

Requirements

2–4+ years of experience in hospitality, catering, events, restaurants, hotels, or a related field
Must be able to pass a Level II background check — required for government and institutional clients
Strong written and verbal communication skills
Organized, detail-oriented, and self-directed — you follow up without being asked
Comfortable working in a fast-paced, multi-tasking environment
Proficiency in Google Workspace

Nice To Haves

Experience in catering coordination, event planning, or hospitality sales
Experience supporting government, institutional, or film/production food service bids a strong plus
Familiarity with Tripleseat, Monday.com, Toast, or similar platforms
Established relationships in the DMV corporate, government, or event planning community

Responsibilities

Be the first point of contact for all catering inquiries - respond within 24 hours
Qualify leads, understand the client’s vision, and guide them toward the right PHG experience
Build and maintain genuine relationships with corporate clients, government contacts, event planners, and private clients
Follow up consistently and warmly
Manage the full client lifecycle from first inquiry through post-event follow-up
Build accurate, beautiful proposals that reflect PHG’s standard of excellence
Coordinate details for upcoming events or PHG internal and community facing projects
Manage all overall catering and event production for booked events.
Work with the kitchen team to confirm menus, dietary needs, and production timelines
Coordinate with Logistics and Warehouse teams to confirm equipment, vehicles, and event setup needs
Review and distribute BEOs to all departments
Be present on event day for any client communication needs
Build and maintain a live sales pipeline - every lead tracked from inquiry through close
Proactively identify new corporate, government, institutional, and film/production opportunities in the DMV
Leverage PHG’s certifications to pursue government and institutional contracts
Track your revenue performance against monthly and quarterly targets
Bring new ideas for growing the catering book of business to ownership
Send post-event follow-up and satisfaction outreach within 48 hours of every event
Track Google and Yelp reviews from catering clients — flag for COO response
Actively pursue re-booking conversations with satisfied clients
Document client feedback and share insights with the team