Catering & Food Truck Operations Manager

$60,000 - $75,000/Yr

Michael's Grill & Salad Bar - Highland Park, IL

Full-time - Mid Level

Highland Park, IL

About the position

The Catering & Food Truck Operations Manager is responsible for overseeing the planning, organization, training, and leadership necessary to achieve objectives in food truck and off-site catering sales, guest service, food quality, cleanliness, and sanitation. This role requires a qualified manager with experience in restaurant management to ensure a positive working environment and high customer satisfaction.

Responsibilities

• Coordinate the planning and organization of food truck and off-site catering operations.
• Train and lead staff to achieve predetermined objectives in guest service and satisfaction.
• Manage food truck events, ensuring proper setup, execution, and fulfillment of orders.
• Maintain positive employee morale and oversee guest satisfaction.
• Ensure food and products are prepared and served according to restaurant standards.
• Understand and manage the restaurant's daily budget and profit & loss statements.
• Achieve company objectives in sales, service, quality, and cleanliness through employee training.
• Control cash and receipts by adhering to cash handling procedures.
• Fill in where needed to ensure guest service standards are met.
• Develop staff in managerial and professional areas.
• Inspect equipment to ensure cleanliness and working condition.
• Ensure proper receiving of products and adherence to receiving policies.
• Administer corrective actions for policy violations and ensure compliance with regulations.

Requirements

• Must be at least 21 years of age.
• Minimum of 1 year of experience in front or back of house operations.
• Excellent basic math skills and ability to operate a cash register or POS system.
• Ability to prepare food using a grill and fry station.
• Ability to work in a standing position for long periods (up to 5 hours).
• Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
• Stamina to work 40 to 50 hours per week.
• Valid driver's license and up-to-date car insurance.

Nice-to-haves

• Experience in restaurant management
• Knowledge of service and food and beverage operations

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance