Catering Lead

Panera Bread • Traverse City, MI

285d

About The Position

Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023! We are also proud to be named a Top Workplace for 2024! In the role of Catering Lead, you will work in a fast-paced environment to ensure that our guests receive great food and service. You will be responsible to prepare and deliver all catered orders accurately and on time. You will also use your marketing and sales skills to generate new business for catering at Panera Bread. This is a first shift position - typically Monday-Friday (occasional Saturdays) - hours are generally early morning to mid-afternoon.

Requirements

• You have a valid driver license, clean drivers record and reliable transportation for local deliveries
• You have proof of insurance
• You have excellent customer service skills - are polite, courteous, respectful, and maintain a professional appearance
• You are organized and detail oriented
• You have the ability to communicate effectively with guests and your teammates
• You are able to work a flexible schedule with early start times
• You are over the age of 18
• You must be able to lift up to 30 lbs, and be able to bend, reach, push, pull, and stand for long periods of time with or without reasonable accommodations

Nice To Haves

• Food service or retail sales experience (preferred but not required)

Responsibilities

• Own the success of the catering operations
• Take, place and prepare catering orders and teach others to do so effectively
• Maintain accurate and detailed guest database, collect payments and follow up with catering guests to ensure satisfaction
• Keep work area neat and clean while following all safety and sanitation procedures
• Display an ability to interact positively with all team members, managers and guests on a consistent basis

Benefits

• A competitive hourly wage PLUS TIPS
• A comprehensive benefit package including health, dental and vision
• Paid time off
• 401k
• A scholarship program
• An employee assistance fund
• Free counseling services
• Daily Pay - access your pay when you need it! (CA locations exempt)
• Opportunities for growth

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places