Panera Bread - Shawnee, KS
posted 22 days ago
The Catering Lead at Panera plays a crucial role in ensuring the smooth operation of catering services within the cafe. This position is responsible for coordinating catering operations in accordance with Pan American standards, which includes managing the logistics of catering orders, ensuring timely delivery, and maintaining high standards of food quality and presentation. The Catering Lead is expected to provide excellent customer service, addressing any inquiries or concerns from clients and ensuring their catering needs are met with professionalism and care. Additionally, this role involves partnering with the catering team to track catering sales and develop strategies to build future catering business, contributing to the overall growth and success of the cafe's catering services. In this position, the Catering Lead will work closely with other team members to create a warm and friendly atmosphere that Panera is known for. This includes fostering a collaborative team environment, training new staff on catering procedures, and ensuring that all team members are aligned with the cafe's commitment to quality and service. The Catering Lead will also be responsible for maintaining cleanliness and organization in the catering area, ensuring compliance with health and safety regulations, and managing inventory related to catering supplies. Overall, the Catering Lead is a vital part of the Panera team, contributing to the cafe's reputation for excellence and customer satisfaction while also enjoying the benefits of competitive pay, meal discounts, and opportunities for career growth.