Catering Manager

$39,520 - $39,520/Yr

Pineapple Sol - Cary, NC

Part-time - Mid Level

Remote - Cary, NC

About the position

The Catering Manager at Pineapple Sol is responsible for overseeing the catering operations of a vibrant café known for its creative culinary offerings. This part-time role involves managing client inquiries, processing orders, and ensuring the flawless execution of catering events, with a focus on maintaining high standards of quality and client satisfaction.

Responsibilities

• Respond to client email inquiries promptly and professionally.
• Work with clients to understand their catering needs, including menu customization and event details.
• Manage the intake and processing of orders, ensuring accuracy and clear documentation.
• Confirm orders, timelines, and logistics with clients in advance of events.
• Plan and oversee the preparation, assembly, and delivery of all catering orders, including charcuterie and dessert tables and corporate lunch boxes.
• Coordinate staff assignments for events to ensure efficient setup and service.
• Ensure that all catering presentations meet Pineapple Sol's high aesthetic and quality standards.
• Manage delivery schedules, transportation logistics, and event setup to guarantee on-time execution.
• Oversee inventory levels for catering supplies and ingredients, ensuring cost efficiency and availability.
• Troubleshoot issues during events and resolve client concerns promptly.
• Supervise, train, and motivate catering staff to maintain a high level of performance.
• Work closely with kitchen staff to ensure timely preparation and quality of catering orders.
• Foster a collaborative team environment to ensure seamless event execution.
• Act as the primary point of contact during events, ensuring client satisfaction.
• Gather feedback from clients post-event to identify areas for improvement and implement solutions.

Requirements

• Previous experience in catering, event management, or hospitality is required.
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills for client interaction and team coordination.
• Proven leadership abilities, including experience managing teams.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Proficiency in email management, order tracking systems, and basic office software.
• Food safety certification preferred.

Benefits

• Part-time position with flexible hours
• Competitive pay at $19.00 per hour
• Hybrid remote work option