Catering Sales and Events Operations Assistant

$38,000 - $48,000/Yr

Servegroup - Tulsa, OK

Full-time - Entry Level

Tulsa, OK

About the position

The Catering Sales and Events Operations Assistant at SERVEGROUP plays a crucial role in supporting the Catering Sales Manager and Events Director in organizing and executing a variety of catered events. This position is ideal for individuals passionate about foodservice, hospitality, and event planning, as it involves both administrative tasks and hands-on event execution to ensure a seamless experience for clients.

Responsibilities

• Assist in managing client inquiries, bookings, and follow-ups.
• Prepare and send proposals, contracts, and event details to clients.
• Maintain and update client databases and event calendars.
• Schedule client meetings and site visits, coordinating logistics for each event.
• Work hands-on at catering events including weddings, social, corporate, and galas.
• Collaborate with the sales manager and event supervisor to ensure all event details are executed flawlessly.
• Coordinate with kitchen and service staff to ensure proper menu execution and event setup.
• Assist in managing event day operations, including setup, breakdown, and on-site client communication.
• Ensure all equipment, décor, and materials are available and organized for events.
• Demonstrate poise and professionalism with clients by providing impeccable customer service.
• Attend events as the company's representative to address client needs and manage any last-minute changes.
• Assist with filing, executing menu proposals, and daily updates on event orders.
• Maintain accurate records of contracts, payments, and event documentation.
• Assist in creating event timelines, floor plans, and rental orders.
• Support post-event reconciliation and feedback collection.

Requirements

• Bachelor's degree in Hospitality, Event Management, Business, or related field preferred.
• 1-3 years of experience in catering, hospitality, or event planning roles.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and event management software.
• A passion for hospitality, foodservice, and creating memorable experiences for clients.