Catering Sales Manager

$60,000 - $70,000/Yr

Populus Hotel - Denver, CO

Full-time - Mid Level

Denver, CO

About the position

The Catering Sales Manager at Populus Hotel is responsible for booking and managing all social events and guestroom blocks, ensuring memorable experiences and maximizing revenue through effective sales strategies. This role requires strong communication skills, creativity, and the ability to build trusting relationships with clients and vendors. The position reports to the Director of Sales and involves collaboration with various departments to ensure successful event execution.

Responsibilities

• Book and manage all social events and related guestroom blocks for the hotel.
• Solicit, negotiate, and confirm new and repeat business to maximize revenues.
• Prepare and execute sales contracts, event orders, and resumes to ensure quality delivery and customer satisfaction.
• Coordinate all function details with clients, including space requirements, meeting times, equipment, menus, and billing.
• Develop trusting relationships with clients, vendors, planners, and hotel employees.
• Respond to all customer inquiries within four business hours.
• Generate new group and catering business in the local market.
• Problem-solve with other departments to book business into the hotel.
• Dive deep into client needs to discover unstated needs and concerns.
• Build and maintain a trusting relationship with clients and planners.
• Negotiate with clients to achieve maximum revenue and profitability.
• Assist with telephone volume, walk-in site inspections, and attend evening and weekend appointments or events.
• Prepare group résumés in detail and lead résumé review meetings.
• Participate in community events and associations to enhance the hotel's image.
• Regularly visit competition to gain knowledge of their services and recommend innovations.

Requirements

• Catering sales and servicing experience within a boutique or luxury hotel preferred.
• Bachelor's degree in Hospitality Management or equivalent work experience.
• Professional proficiency in English in reading, writing, and verbal communication.
• Adaptable interpersonal skills to communicate with all employee levels of the hotel.

Nice-to-haves

• Delphi FDC system knowledge preferred but not required.
• Flexible in being present during events that occur in the evening or during weekends.

Benefits

• Competitive salary range of $60,000 - $70,000 per year.
• Opportunities for professional development and growth within the company.