Catering Sales Manager

Omni Hotels & Resorts - Austin, TX

Full-time - Mid Level

Remote - Austin, TX

Accommodation

About the position

The Catering Sales Manager at Omni Hotels & Resorts is responsible for driving catering sales and managing client relationships at the Barton Creek Resort & Spa. This role involves soliciting new and repeat business, coordinating event details, and ensuring client satisfaction during events. The position emphasizes teamwork, individual excellence, and a commitment to exceptional service, making it ideal for motivated individuals passionate about hospitality.

Responsibilities

• Sell and solicit new and repeat local catering business, including social and corporate markets requiring less than 10 rooms.
• Plan, upsell, and coordinate all details with each client.
• Communicate function arrangements to all responsible hotel departments.
• Initiate, negotiate, and close contracts for all catered functions with clients prior to conventions.
• Coordinate with client's contracted vendors to ensure complete client satisfaction and proper event execution.
• Be present onsite during each event to ensure proper setup and client satisfaction, which may involve nights and weekends.
• Maximize revenues for the hotel through upselling techniques.
• Attend department meetings and other company-required trainings.
• Complete other duties as assigned by management.
• Ensure all necessary items are in the group file.
• Work with clients to form Banquet Event Orders within hotel policies and procedures.
• Collaborate with sales, reservations, front desk, and parking to ensure a consistent arrival and stay for groups.
• Solve all group problems to the best of your ability within hotel policies and procedures.
• Maintain a professional appearance and attitude at all times.

Requirements

• 2+ years of experience as a Catering Sales Manager or similar experience in event planning.
• Experience with weddings preferred.
• At least 1 year of experience in a hotel setting, preferably at a 4 or 5 diamond resort.
• Experience with Delphi is a plus.
• Proficient in Microsoft Office.

Benefits

• Work from home options after 90 days of employment, including 2 WFH days and a 3rd day if 100% of YTD goal is met.