CBS Operations Coordinator

$65,978 - $105,456/Yr

University of California - Riverside, CA

Part-time - Mid Level

Onsite - Riverside, CA

Educational Services

About the position

The Operations Coordinator at UC Riverside's Campus Business Services plays a vital role in supporting the daily administrative functions of various departments. This part-time position focuses on providing comprehensive administrative and customer support, managing escalated customer service issues, optimizing operational processes, and developing pricing strategies to align with departmental budgetary goals. The coordinator enhances efficiency and accountability while delivering a responsive customer experience to meet the diverse needs of the campus community.

Responsibilities

• Manage escalated customer service issues and drive customer retention efforts.
• Optimize operational processes and develop pricing strategies to align with departmental budgetary goals.
• Resolve financial discrepancies and address vendor concerns.
• Ensure accuracy and efficiency of billing, tracking, and reconciliation processes.
• Analyze and resolve operational challenges, develop and maintain budgets, and produce regular reports and statistical data.

Requirements

• Experience in administrative operations within a customer service environment.
• Strong problem-solving skills and ability to manage financial discrepancies.
• Proficiency in budget development and maintenance.
• Ability to produce reports and analyze statistical data.

Nice-to-haves

• Experience in a university or educational institution setting.
• Familiarity with operational processes in auxiliary services.

Benefits

• Part-time schedule with flexible hours.
• Competitive hourly wage ranging from $31.72 to $50.70 per hour.