CCS Shopper
$29,120 - $29,120/Yr
Signature Worldwide - Dublin, OH
posted about 2 months ago
Part-time - Entry Level
Remote - Dublin, OH
About the position
The Call Center Shopper position at Signature Worldwide involves acting as a customer to conduct mystery shop calls, primarily in the event planning and travel planning sectors. This part-time role offers flexible hours, allowing employees to set their own schedules while working from home. The position emphasizes customer service, effective communication, and quality assurance, supported by comprehensive training.
Responsibilities
- Conduct mystery shop calls posing as a customer.
- Research and review information to create scenarios for calls.
- Provide feedback on customer service experiences based on calls made.
Requirements
- Experience in customer service or sales.
- Strong analytical and creative thinking skills.
- Intermediate proficiency in computer and office software.
- Excellent interpersonal and communication skills.
- Ability to work independently.
Nice-to-haves
- Experience in hospitality sales or meeting/event planning.
- Strong attention to detail.
Benefits
- Work from home
- Flexible scheduling
