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CCS Shopper
$29,120 - $29,120/Yr
Signature Worldwide - Dublin, OH
posted about 2 months ago
Part-time - Entry Level
Remote - Dublin, OH
About the position
The Call Center Shopper position at Signature Worldwide involves engaging in mystery shopping calls as a customer service professional. The role requires researching and creating scenarios to enhance the shopping experience, all while working from home with a flexible schedule. The position is part-time, offering approximately 5 hours of work per week, and focuses on delivering high-quality customer service.
Responsibilities
- Pose as an ordinary customer to make mystery shop calls.
- Research and review information to create or supplement shopping scenarios.
- Participate in comprehensive training to excel in the role.
- Work independently while maintaining effective communication with the team.
Requirements
- Strong customer service skills.
- Effective communication skills.
- Ability to work independently.
- Basic computer skills and proficiency in office software.
Nice-to-haves
- Experience in hospitality sales or event planning.
- Strong analytical and creative thinking skills.
- Excellent attention to detail.
- Strong interpersonal skills.
Benefits
- Flexible work hours allowing you to set your own schedule.
- Work from home opportunity.
