HCA Healthcare - Houston, TX
posted 3 months ago
The CDI Operations Specialist will work in a hybrid capacity, providing onsite support as needed for the Clinical Documentation Improvement (CDI) functions at both the division and facility levels. This role is crucial in ensuring that HCA Healthcare continues to provide high-quality, efficient care to all patients. The Operations Specialist will interpret data that has been trended and analyzed related to CDI outcomes, conducting focused reviews, operational projects, and pilots as defined. This individual will partner with physicians to support documentation improvement opportunities, requiring a collaborative work style and effective communication with senior division and facility leadership teams as well as physician leaders across a diversity of work styles and personalities. The position demands the ability to work independently with little to no supervision. In addition to demonstrating consistent performance of all Operational CDI functions, the Operations Specialist will be responsible for communicating professionally, clearly, and succinctly to provide education related to CDI, as directed by CDI Standards. Strong organizational skills and the ability to proactively prioritize needs are essential for effectively managing day-to-day activities. The role involves delivering education to key stakeholders, including physicians, residents, and advanced practice providers, in various settings such as meetings, rounding, and individualized sessions. The Operations Specialist will also contribute to the development of documentation education and training resources for providers as defined by CDI standards, review documentation data to identify clinical documentation root causes and trends, and represent CDI in multi-departmental projects that have clinical documentation implications. The Operations Specialist will participate in coding and documentation pilots and projects, collaborate with multi-department teams to leverage technology for physician documentation, serve as a resource for multiple hospitals within a division, assist with timely physician query completion, and follow the guidance of the CDI Operations Manager and Director for alignment of tasks. Following established standardized processes to accomplish daily tasks is also a key responsibility.