Club Demonstration Services - Chantilly, VA

posted 8 days ago

Part-time - Mid Level
Chantilly, VA
Professional, Scientific, and Technical Services

About the position

The CDS Event Manager for Product Demonstration is responsible for overseeing the recruitment, training, and supervision of in-store Product Demonstrators. This role involves ensuring effective product preparation and presentation, maintaining communication with warehouse managers and vendors, and participating in grand openings of new locations. The Event Manager plays a crucial role in delivering exceptional service to Club members and driving sales through effective event management.

Responsibilities

  • Recruit, train and hire part-time staff.
  • Oversee product preparation and presentation, including food safety and sanitation.
  • Train Product Demonstrators in demonstration preparation and excellent customer services.
  • Communicate between multiple managers, vendors, and demonstrators.
  • Participate in new location grand openings as required.
  • Direct all activities engaged in successful events, promotion, and sales of vendor products.
  • Communicate strategies and tactics to achieve sales, service, and operational excellence.
  • Support the maintenance and ongoing development of corporate governance framework, policies, and procedures.
  • Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours, and operational costs, and make adjustments as necessary.
  • Achieve defined revenue and net income objectives through sales activation, strategy, and expense management.
  • Optimize customer satisfaction/loyalty through improved operations.

Requirements

  • High school education or equivalent.
  • Two to four years of related experience in retail, hospitality, or food environments.
  • Detail oriented with excellent leadership and communication skills.
  • Proven ability to lead well-performing teams.
  • Ability to exercise independent judgment.
  • Able to coach and counsel employees, take correct measures as needed.
  • Flexibility and ability to work in a fast-paced environment.
  • Associate's Degree or equivalent experience (Preferred: Bachelor's Degree).
  • 3-5 years of experience in a client-side, branded, consumer-packaged goods company or a combination of supplier-side and client-side experience.
  • NEHA Professional Food Handler Certification required.

Nice-to-haves

  • Experience in event management or marketing.
  • Knowledge of food safety regulations and practices.
  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.

Benefits

  • Full Time Benefits (Medical, Dental, Vision, Life)
  • Short and Long-Term Disability
  • 401(K) plan
  • Generous paid time off
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