CDS Event Manager

$50,000 - $52,000/Yr

Club Demonstration Services - Northeast Side, TX

Full-time - Mid Level

Northeast Side, TX

Professional, Scientific, and Technical Services

About the position

The CDS Event Manager is responsible for overseeing the recruitment, training, and supervision of in-store Product Demonstrators. This role involves ensuring product preparation and presentation, maintaining communication with warehouse managers and vendors, and providing excellent service to Club members. The Event Manager plays a crucial role in the success of product demonstrations and participates in new location grand openings, contributing to the overall marketing efforts of Club Demonstration Services (CDS).

Responsibilities

• Recruit, train and hire part-time staff.
• Oversee product preparation and presentation, including food safety and sanitation.
• Train Product Demonstrators in demonstration preparation and excellent customer services.
• Communicate between multiple managers, vendors, and demonstrators.
• Participate in new location grand openings as required.
• Direct all activities engaged in successful events, promotion, and sales of vendor products.
• Communicate strategies and tactics to achieve sales, service, and operational excellence.
• Support the maintenance and ongoing development of corporate governance framework, policies, and procedures.
• Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours, and operational costs and make adjustments as necessary.
• Achieve defined revenue and net income objectives through sales activation, strategy, and expense management.
• Optimize customer satisfaction/loyalty through improved operations.

Requirements

• High school education or equivalent.
• Two to four years of related experience in retail, hospitality, or food environments.
• Detail oriented with excellent leadership and communication skills.
• Proven ability to lead well-performing teams.
• Ability to exercise independent judgment.
• Able to coach and counsel employees, take correct measures as needed.
• Flexibility and ability to work in a fast-paced environment.
• Associate's Degree or equivalent experience (Preferred: Bachelor's Degree or equivalent experience).
• 3-5 Years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience.
• NEHA Professional Food Handler Certification required.

Nice-to-haves

• Experience in event management or marketing.
• Knowledge of food safety regulations and practices.
• Familiarity with Costco's operational procedures.

Benefits

• Full Time Benefits (Medical, Dental, Vision, Life)
• Short and Long-Term Disability
• 401(K) plan
• Generous paid time off