CDS Full Time Event Manager - Product Demonstration

$55,000 - $55,000/Yr

Club Demonstration Services - Westminster, CO

Part-time - Mid Level

Westminster, CO

Professional, Scientific, and Technical Services

About the position

The CDS Full Time Event Manager - Product Demonstration is a pivotal role within Club Demonstration Services (CDS), responsible for overseeing the recruitment, hiring, and supervision of in-store Product Demonstrators. This position plays a crucial role in ensuring that product preparation and presentation meet the highest standards, including adherence to food safety and sanitation protocols. The Event Manager will be the primary point of contact for communication between warehouse managers, vendors, and in-store Product Demonstrators, ensuring that all parties are aligned and informed. This role also involves participating in new location grand openings, which requires strong organizational and leadership skills to ensure a successful launch. As the Event Manager, you will be tasked with training Product Demonstrators to deliver excellent customer service and effectively present products to Club members. This includes developing training programs that enhance the skills of the demonstrators and ensure they are well-prepared for their roles. The Event Manager will also be responsible for monitoring the performance of the team, providing coaching and counseling as needed, and making independent judgments to improve team performance and customer satisfaction. CDS is recognized as a leading in-house event marketing provider for Costco, and this role is integral to maintaining that reputation. The Event Manager will work closely with the District Manager to evaluate event performance metrics, including execution rates, sales performance, labor hours, and operational costs, making necessary adjustments to optimize results. The position offers a structured schedule from Tuesday to Saturday, promoting a healthy work-life balance while providing full-time benefits, including medical, dental, vision, and life insurance, as well as a 401(k) plan and generous paid time off.

Responsibilities

• Recruit, train and hire part-time staff.
• Oversee product preparation and presentation, including food safety and sanitation.
• Train Product Demonstrators in demonstration preparation and excellent customer services.
• Communicate between multiple managers, vendors, and demonstrators.
• Participate in new location grand openings as required.
• Direct all activities engaged in successful events, promotion, and sales of vendor products.
• Communicate strategies and tactics to achieve sales, service, and operational excellence.
• Support the maintenance and ongoing development of corporate governance framework, policies, and procedures.
• Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours, and operational costs and make adjustments as necessary.
• Achieve defined revenue and net income objectives through sales activation, strategy, and expense management.
• Optimize customer satisfaction/loyalty through improved operations.

Requirements

• High school education or equivalent.
• Two to four years of related experience in retail, hospitality, or food environments.
• Detail oriented with excellent leadership and communication skills.
• Proven ability to lead well-performing teams.
• Ability to exercise independent judgment.
• Able to coach and counsel employees, take correct measures as needed.
• Flexibility and ability to work in a fast-paced environment.

Benefits

• Full Time Benefits (Medical, Dental, Vision, Life)
• Short and Long-Term Disability
• 401(K) plan
• Generous paid time off