Club Demonstration Services - Littleton, CO
posted 4 months ago
The Event Manager at Club Demonstration Services (CDS) is a pivotal role responsible for overseeing the recruitment, hiring, and supervision of in-store Product Demonstrators. This position requires a proactive approach to ensure that product preparation and presentation meet the highest standards, including adherence to food safety and sanitation protocols. The Event Manager will play a crucial role in training Product Demonstrators, ensuring they deliver exceptional customer service and effectively present products to Club members. Strong communication skills are essential, as the Event Manager will liaise with warehouse managers, vendors, and demonstrators, particularly during new location grand openings. This role is integral to maintaining CDS's reputation as the preferred in-house event marketing provider for Costco, driving sales through effective person-to-person marketing strategies. In addition to managing the team of Product Demonstrators, the Event Manager will direct all activities related to successful events, promotions, and sales of vendor products. This includes developing and communicating strategies to achieve sales and operational excellence. The Event Manager will collaborate with the District Manager to evaluate event performance metrics, such as execution rates and sales performance, making necessary adjustments to optimize results. Achieving defined revenue and net income objectives through strategic sales activation and expense management is a key responsibility. The Event Manager will also focus on enhancing customer satisfaction and loyalty through improved operational practices, ensuring that all events are executed flawlessly and meet the expectations of both clients and customers.