CDS Full Time Event Manager - Product Demonstration

$66,560 - $69,000/Yr

Club Demonstration Services - Modesto, CA

Part-time - Mid Level

Modesto, CA

Professional, Scientific, and Technical Services

About the position

As an Event Manager at Club Demonstration Services (CDS), you will play a pivotal role in overseeing the recruitment, hiring, and supervision of in-store Product Demonstrators. This position is essential for ensuring that product preparation and presentation meet the highest standards, including adherence to food safety and sanitation protocols. You will be responsible for training Product Demonstrators to deliver exceptional customer service and effectively communicate with warehouse managers, vendors, and team members. Your role will also involve participating in new location grand openings, ensuring that all events are executed flawlessly and that the CDS brand is represented positively in all interactions. In addition to managing the team of Product Demonstrators, you will direct all activities related to successful events, promotions, and sales of vendor products. This includes developing strategies and tactics to achieve sales, service, and operational excellence. You will collaborate closely with the District Manager to evaluate various performance metrics, such as execution rates, sales performance, labor hours, and operational costs, making necessary adjustments to optimize results. Your leadership will be crucial in achieving defined revenue and net income objectives through effective sales activation and expense management, while also enhancing customer satisfaction and loyalty through improved operations.

Responsibilities

• Recruit, train and hire part-time staff.
• Oversee product preparation and presentation, including food safety and sanitation.
• Train Product Demonstrators in demonstration preparation and excellent customer services.
• Communicate between multiple managers, vendors, and demonstrators.
• Participate in new location grand openings as required.
• Direct all activities engaged in successful events, promotion, and sales of vendor products.
• Communicate strategies and tactics to achieve sales, service, and operational excellence.
• Support the maintenance and ongoing development of corporate governance framework, policies, and procedures.
• Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours, and operational costs and make adjustments as necessary.
• Achieve defined revenue and net income objectives through sales activation, strategy, and expense management.
• Optimize customer satisfaction/loyalty through improved operations.

Requirements

• High school education or equivalent.
• Two to four years of related experience in retail, hospitality, or food environments.
• Detail oriented with excellent leadership and communication skills.
• Proven ability to lead well-performing teams.
• Ability to exercise independent judgment.
• Able to coach and counsel employees, take corrective measures as needed.
• Flexibility and ability to work in a fast-paced environment.
• Associate's Degree or equivalent experience (Preferred: Bachelor's Degree or equivalent experience in Marketing, Business Administration, or related field).
• 3-5 years of experience in a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience.
• Ability to work independently & prioritize with minimal supervision, in order to meet deadlines.
• Supervising skills, including delegating responsibility, training, & evaluating performance.
• Excellent written & verbal communication skills.
• Flexible & adaptable, able to change & alter according to changes in projects or business environment.
• Track record of building & maintaining customer/client relationships.
• Ability to direct, lead, & develop people.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers.
• NEHA Professional Food Handler Certification required.

Benefits

• Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs)
• Work-life balance!
• Full Time Benefits (Medical, Dental, Vision, Life)
• Short and Long-Term Disability
• 401(K) plan
• Generous paid time off