Cell Phone Repair Sales Representative

$29,120 - $39,520/Yr

Verizon Communications - Woodstock, IL

Part-time,Full-time

Woodstock, IL

Telecommunications

About the position

We are seeking a motivated and dynamic Phone Representative to join our team. In this role, you will be responsible for engaging with potential clients and existing customers through warm calling, providing exceptional customer service, and driving business development initiatives. The ideal candidate will possess strong negotiation skills and a passion for sales, contributing to the growth and success of our organization.

Responsibilities

• Conduct warm calls to prospective clients and follow up with existing customers to maintain relationships.
• Effectively negotiate terms and close sales while ensuring customer satisfaction.
• Utilize various software tools to track interactions, manage leads, and report on sales activities.
• Collaborate with team members to develop strategies for improving customer outreach and engagement.
• Provide technical sales support by answering product-related inquiries and offering solutions tailored to customer needs.
• Maintain a thorough understanding of our products and services to effectively communicate their benefits to clients.

Requirements

• Proven experience in customer service or telemarketing roles.
• Strong negotiation skills with the ability to influence decision-making.
• Familiarity with business development principles and inside sales techniques.
• Excellent communication skills in English, both verbal and written.
• Proficient in using software tools for tracking sales activities and managing customer relationships.
• Ability to work independently as well as collaboratively within a team environment.
• A proactive approach to problem-solving with a focus on achieving results.

Nice-to-haves

• Customer service experience of 1 year (Preferred)
• Ability to commute to Woodstock, IL 60098 (Preferred)
• Ability to relocate to Woodstock, IL 60098 before starting work (Required)