Cemetery General Manager

Akre & Associates - Fresno, CA

Full-time - Mid Level

Fresno, CA

About the position

The Cemetery GM is responsible for overseeing the daily operations, maintenance, and customer service functions of a cemetery in Fresno, CA. This role ensures the cemetery is maintained in a manner that honors the deceased and provides a peaceful, respectful environment for families. The Cemetery Manager will manage cemetery staff, handle administrative duties, and ensure compliance with all legal and safety regulations.

Responsibilities

• Oversee the day-to-day operations of the cemetery, including grounds maintenance, burial services, cremation services, and monument installation.
• Hire, train, and supervise a team of groundskeepers, administrative staff, and funeral service providers.
• Assist families with burial arrangements, plot selection, and memorial services.
• Manage cemetery budgets, control expenses, and ensure all financial transactions are handled according to company policies.
• Ensure compliance with all local, state, and federal laws related to cemetery operations, including health and safety standards.
• Oversee the landscaping, repair, and general maintenance of the cemetery grounds.
• Assist with cemetery sales and marketing initiatives to attract new customers and promote pre-need sales.
• Build strong relationships with local funeral homes, religious organizations, and the surrounding community.

Requirements

• Minimum 3-5 years of experience in cemetery management, funeral home operations, or a related field.
• Experience in a managerial or leadership role is required.
• Cemetery Brokerage License required.
• Strong leadership and staff management skills.
• Excellent interpersonal and communication skills.
• Compassionate and empathetic demeanor.
• Strong organizational and multitasking abilities.
• Financial management skills, including budgeting and reporting.
• Proficiency in cemetery management software or the ability to learn.
• Familiarity with cemetery laws, burial processes, and funeral industry best practices.