Analog Devices - San Jose, CA

posted 22 days ago

Full-time - Entry Level
San Jose, CA
10,001+ employees
Computer and Electronic Product Manufacturing

About the position

The Associate Central Applications Engineer at Analog Devices plays a crucial role in providing post-sales technical expertise to ensure the successful installation and maintenance of the company's products. This position involves collaboration with sales teams, customers, and technical teams to facilitate proper product integration and functionality, while also focusing on customer satisfaction through effective troubleshooting and support.

Responsibilities

  • Provide support for product installation and configuration, ensuring alignment with customer specifications.
  • Assist in identifying and diagnosing technical issues during or after installation, providing timely resolutions.
  • Support the integration of company products into existing customer systems and infrastructures.
  • Interpret technical documentation and specifications to ensure product performance meets customer expectations.
  • Participate in ongoing product maintenance and lifecycle management, addressing post-installation concerns.

Requirements

  • Bachelor's Degree in Electrical Engineering, Computer Science, or a related field.
  • 0-2 years of relevant experience in technical support or product engineering.
  • Knowledge of product installation and system configuration.
  • Proficiency in troubleshooting technical issues and diagnosing problems.
  • Understanding of system integration processes and best practices.
  • Ability to interpret and understand technical documentation and specifications.
  • Strong communication skills, with the ability to work effectively with cross-functional teams and customers.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401k
  • Paid vacation
  • Paid holidays
  • Sick time
  • Discretionary performance-based bonus
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